Returns & Exchanges
At Theradome, we want you to be completely satisfied with your fashion investment. If your purchase doesn't meet your expectations, you may return or exchange unworn items with original tags within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact and attached.
Attach the Label
Download and print your prepaid shipping label from the portal, then affix it to the outside of your package over any old shipping marks.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing